Repairing vacuum pumps with Augment Reality

VACUUM pump manufacturer Leybold GmbH pioneers the use of Augmented Reality (AR) for repairs. While executing tasks, service technicians obtain useful additional information and graphical documentation, partly in 3D. Leybold plans to extend the scalable AR apps to other product areas such as training, repair and maintenance purposes.

AR allows customers and technicians to perform their service tasks – even without the specialists. Step-by-step instructions fed into the eyesight range of technicians enable a lower error rate. The training effort for the technicians is minimized through this visual support and the insertion of interactive content with understandable instructions and checklists.

For the purpose of illustration, high resolution 3D graphics are projected onto the pumps exactly where the tasks have to be carried out. The relevant photo and audio functions can easily be embedded in the respective application. If necessary, different evaluations can be generated. 

Using Augmented Reality apps, service technicians obtain additional information and graphical documentation while performing tasks