Barry Callebaut has inaugurated its Asia Pacific Business Excellence Center (APAC BEC ) which is located in Petaling Jaya, about 10km from Kuala Lumpur, and known as the hub for commerce in Malaysia.
The APAC BEC will provide support across the company's financial and accounting services, information management and technology, customer service, and other corporate and shared service functions. It aims to enhance the customer service experience through service optimization and automation, as well as improve processes and efficiencies as the company grows in the region.
Officially opening the Asia Pacific Business Excellence Center: Robert Kotuszewski, Managing Director for Barry Callebaut Malaysia, and Jo Thys, Chief Operations Officer for Barry Callebaut Group
The APAC BEC is Barry Callebaut's third facility in Malaysia, and will employ more than 100 staff. The company also operates a chocolate and cocoa factory in Port Klang and another cocoa factory in Pasir Gudang, Johor, both of which also house a research & development laboratory. Read more