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Since RE&S was established in 1988, it has built a portfolio of popular Japanese restaurants such as Ichiban Boshi, Ichiban Sushi, Kushin-Bo and Kuriya. The company has more than 20 years of food and beverage management experience and is supported by an excellent Japanese core team, local management and staff. With staff strength of 1,400, RE&S has operations in Singapore and additional outlets in Malaysia, Russia and Vietnam. As the food and beverage industry is extremely competitive, RE&S is under constant pressure to ramp up productivity, boost the quality of its products and services, and meet changing regulatory requirements. A tightening labor market further necessitates the need to automate processes to eliminate the reliance on manual practices. Therefore RE&S went on the search for a suitable ERP solution to meet their requirements, size and industry.
“The ERP solution from Epicor will enable us to achieve one point of data entry with accurate and timely outputs that can be used for business analysis,” said Mr. Lim Shyang Zheng, corporate vice president, RE&S Enterprises. “Timely and accurate reports enable management to make informed decisions and capitalize on opportunities as they surface.”
The ERP system implementation is expected to directly benefit users across its outlet operations, central kitchen, logistics and IT backend support as it incorporates multiple business functions including supply change management and accounting.
Prior to implementing Epicor ERP, RE&S faced “the problem of system overloads which resulted in reporting delays and inaccuracies,” said Mr. Lim. Epicor stood out from other enterprise solution vendors as it was “well-suited for RE&S’ requirements and has a built-in platform for future enhancements when needed. It also did not require a hard-code customization of the system,” added Mr. Lim.
RE&S liked the flexibility of Epicor ERP and the extensive functionality they could have for the much- desired improvements in the areas of managing ingredients, planning and production. The company also saw how Epicor ERP could serve them with better multi-site management. Epicor and its channel partner, Persoft, were able to demonstrate how their requirements can be met and the advantages the solution would bring.
“We are delighted that RE&S has chosen Epicor ERP to be the preferred solution provider to enhance its competitiveness and operational efficiency, “said Craig Charlton, senior vice president and general manager for Epicor in Asia Pacific. “Epicor is committed to delivering and providing the best of breed ERP solutions to address our customers end-to-end needs and we look forward to supporting RE&S in achieving their business objectives.”
Award-winning next-generation ERP solutions from Epicor designed for organizations across the manufacturing, distribution, services, retail and hospitality industries provide scalability and flexibility to meet today’s business challenges. With high performance, broad functionality and ease of implementation, Epicor customers get an enhanced information flow and integration, which facilitates manufacturing productivity.
