Key Technology website more interactive

KEY Technology has re-launched a more interactive corporate website to help its customers navigate through resources and information easily and contact sales representatives and customer services around the world any time of the day.

The site offers detailed product brochures, customer testimonials, case studies, educational white papers and videos of the equipment in operation. Its Product Finder will filter products by industry and by function as well as equipment type. Visitors to the site will be able to find the digital sorters, conveying solutions and other processing systems that fit their requirements, whether for processing potato products, vegetables, nuts, dried fruits, fruits and berries, leafy greens, snacks, seeds and grains, meat, poultry, seafood or cheese.

The Service Advisor articles for tips on keeping production lines running smoothly. The site also offers direct access to an Online Support portal, which enables customers to enter new support tickets, track open tickets, search past tickets for solutions, access the searchable Knowledge Base, find up-to-date technical manuals and more. It offers a convenient way to contact Key’s global service and parts teams.

“The site is the result of extensive groundwork and analysis to develop a tool that would best communicate our solutions to the varied industries we serve. We also wanted the site to be a resource providing knowledge and insight for visitors researching equipment for their processing needs,” said Anita Funk, Corporate Communications Manager at Key Technology. “Our mobile-friendly website was created with the user experience in mind. It was a top priority to make it easy for customers to browse our site from any device and find relevant information quickly.”

The website, www.key.net is in English, while the French, German and Spanish versions will be launched later in the year.