Manufacturing companies must operate as lean as possible to maintain profitability and a healthy bottom line. My nearly five years at Global Shop Solutions has put the magnificence of the manufacturing industry front and center in my life. Everything around us, at some point in time, was touched by a human hand – it is truly amazing to think about. I feel fortunate that my role provides the unique opportunity to spend time with owners, presidents, and key personnel at many of our thousands of customers across the 25+ countries and 20+ industries Global Shop Solutions serves. I spend the majority of this precious time simply listening to what makes their businesses lean, efficient, and successful.